1. Introduction
This Privacy Policy describes how WhiteStone Enterprises handles information collected through whitestone-enterprises.com. WhiteStone Enterprises is located at 15800 Crocus Lane, Dumfries, VA 22025, United States.
Questions may be directed to Daniel.Natal@whitestone-enterprises.com or 571-284-9043.
2. Information You Provide
Visitors may voluntarily provide information through the contact form or Support Assistant message form, including full name, organization, email address, phone number, subject where applicable, and message.
This information comes directly from the visitor. The website does not require account registration, collect payment information, or provide a public newsletter signup.
3. Information Collected Automatically
As part of normal website operation, the hosting environment may process basic technical information such as IP address, browser type, device information, requested pages, access times, referring page where available, and server or security logs.
This information is typically generated by browsers, servers, and security systems. WhiteStone does not use this website for behavioral profiling.
5. Support Assistant
The WhiteStone Support Assistant uses a predefined, WhiteStone-approved knowledge base. Automated informational answers are matched locally in the website and are not sent to an external generative AI service.
If a visitor chooses to message a WhiteStone representative through the assistant, the information submitted in that form is transmitted to WhiteStone for follow-up. A support conversation transcript is included only when the visitor selects that option.
6. How Information Is Used
Information is used to respond to inquiries, conduct appropriate business communications, support website security, prevent spam or abuse, maintain website functionality, and comply with legal requirements where applicable.
Contact-form information may be used to follow up about the subject of the inquiry and related business communication. It is not used for a public email marketing subscription because the website does not offer one.
8. Data Retention
Information is retained only as long as reasonably necessary for responding to inquiries, maintaining business records, meeting legal obligations, and supporting website security.
Server and mail logs may be retained for troubleshooting and security purposes. Retention periods may vary depending on the nature of the inquiry, business requirements, legal obligations, and security needs.
9. Data Security
WhiteStone uses reasonable administrative and technical measures for the website, including HTTPS when deployed, CSRF protection, server-side validation, spam controls, and access controls where applicable. No website or email transmission can be guaranteed completely secure.
10. Privacy Rights
Depending on where you live and applicable law, you may have rights concerning access, correction, deletion, obtaining a copy of information, or opting out of certain processing where applicable.
Requests may be sent to Daniel.Natal@whitestone-enterprises.com. WhiteStone may ask for information reasonably needed to verify and process a request, such as the email address used in the original inquiry.
11. Privacy Information for Virginia Residents
Virginia residents may have privacy rights where Virginia law applies. Requests can be submitted through the contact information in this policy.
WhiteStone will review privacy requests based on the information submitted, the nature of the request, and applicable legal requirements.
12. Children's Privacy
This corporate website is not directed toward children, and WhiteStone does not knowingly solicit children's personal information through the business contact form.
13. External Websites
External links, if used, are governed by the privacy practices of their respective operators. WhiteStone is not responsible for the privacy practices of third-party websites.
14. International Visitors
Visitors outside the United States should understand that information submitted through the website may be processed in the United States.
If you contact WhiteStone from outside the United States, you are choosing to send the information included in your inquiry to WhiteStone in the United States.
15. Changes to This Policy
WhiteStone may update this Privacy Policy as the website or business practices change. The Last Updated date reflects the most recent material website privacy update.
16. Contact WhiteStone
WhiteStone Enterprises
15800 Crocus Lane
Dumfries, VA 22025
United States
Daniel.Natal@whitestone-enterprises.com
571-284-9043